SHIPPING POLICY
Thank you for shopping with SuperChoice. We are committed to delivering your orders reliably across India.
1. Order Processing
• All orders are processed within 1–3 business days (excluding Sundays and public holidays).
• Orders placed after business hours or on holidays will be processed on the next working day.
• Once your order is dispatched, you will receive confirmation via email or SMS.
• All shipments are handled by our trusted shipment partner, Dropdash, ensuring timely and secure delivery of all orders.
2. Delivery Timeline
• Estimated delivery time is 4–7 business days, depending on the customer’s location.
• Deliveries are made only within India.
Please note that delivery timelines may be affected due to:
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Courier operational delays
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Public holidays
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Weather conditions
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Government restrictions or other unforeseen circumstances
3. Shipping Charges
• Shipping charges (if applicable) are clearly displayed at checkout before payment.
• Any promotional free shipping offers will be clearly mentioned on the website.
4. Tracking Information
• After your order is dispatched, tracking details will be shared via email or SMS.
• Customers can track their shipments using the information provided by Dropdash.
5. Delivery & Damage Issues
• Customers must provide accurate and complete shipping information at checkout.
• We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
If your package appears damaged upon delivery:
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Refuse delivery, OR
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Record a clear unboxing video and report the issue to our support team within 24 hours.
Failure to provide an unboxing video may limit our ability to process damage claims.